Privacy Policy

Your privacy is important to us. At Fekrtany, we are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data when using our website and services.

Last Updated: July 2026

1. Information We Collect

Depending on how you interact with our website and services, we may collect information including:

Full name
Email address
Phone number
Billing and payment details (processed securely through third-party payment providers)
Shipping information (when purchasing physical products)
Account registration information
Consultation booking details and information you voluntarily provide during consultations
Course enrollment and learning activity
Website usage data, including browser information, device type, IP address, and pages visited
Communications you send to our support team

We collect only the information necessary to provide and improve our services.

2. How We Use Your Information

We use your information to:

Create and manage your account
Process purchases and payments
Deliver digital products, courses, and educational content
Schedule and manage consultations
Ship physical products when applicable
Respond to your inquiries and provide customer support
Improve our website, services, and user experience
Send important service notifications and account-related communications
Share educational updates, newsletters, and promotional offers when you have chosen to receive them
Comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website performance and visitor behavior
Enhance your browsing experience
Measure the effectiveness of marketing campaigns

You may control or disable cookies through your browser settings, although some features of the website may not function properly.

4. Third-Party Services

To provide our services efficiently, we may work with trusted third-party providers, including:

Secure payment processors
Website analytics services
Email communication platforms
Customer support tools
Shipping and delivery partners (when applicable)

These providers only receive the information necessary to perform their services and are expected to protect your data.

5. Payment Information

All online payments are processed through secure third-party payment gateways.

Fekrtany does not store complete credit or debit card information on its servers. Payment data is handled according to the security standards of the payment provider.

6. Educational Content & Consultations

When you enroll in a course or book a consultation, we may collect information necessary to deliver the requested service.

Any information you voluntarily share during consultations is treated with appropriate confidentiality and is used only for providing the requested consultation and improving your experience.

7. Marketing Communications

If you choose to receive updates from us, we may send emails regarding:

New courses
Educational content
Books and publications
Website updates
Special offers and announcements

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications.

8. Data Retention

We retain your information only for as long as necessary to:

Provide our services
Maintain your account
Complete purchases
Fulfill legal obligations
Resolve disputes
Protect our legal rights

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Data Security

We implement appropriate technical and organizational security measures to help protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we take reasonable steps to safeguard your information, no online system can guarantee absolute security.

10. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your data where legally applicable
Update your account information
Withdraw consent for marketing communications
Request information about how your data is processed

Requests may be submitted through our contact channels.

11. Children’s Privacy

Our website and services are intended for individuals aged 13 and above.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The updated version will be published on this page with the revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us through:

Email: info@fekrtany.net

Website: https://fekrtany.net